In the last year, Instagram had more change than the previous five. We introduced Instagram Stories—a new way for businesses to share everyday moments—video exploded, we welcomed a new brand identity and the community grew to more than 600M globally. At the same time, we were building a thriving business. We now have 8M businesses using business profiles, with the greatest adoption coming from the United States, Brazil, Indonesia, Russia and the United Kingdom. We also have more than 1M monthly active advertisers—up from 200K this time last year—and, in the last month, over 120M Instagrammers visited a website, got directions, called, emailed or direct messaged to learn about a business.
How Businesses Grow on Instagram
The community rallies around passions. People come to Instagram to follow their passions, from travel and fashion to food, entertainment and everything in between. And those passions extend to brands, with 80% of Instagrammers following a business today.
Simplicity matters. Tools like Boomerang and Hyperlapse help people and businesses quickly develop compelling content. And with a mobile-first platform, placing an ad is easy too. It takes as little as four taps to create an ad from a business profile.
Visible Action. The majority of advertisers and those using business tools are small businesses, like Shari Lott, CEO and Founder of SpearmintLOVE, which is a far-reaching website for infant and toddler clothing and accessories. “Instagram gave us a chance to grow the business. From the beginning it was a community of fellow moms to help get the word out, then it was buyers tagging us in photos of products they think we’d like for the store, to increasing sales through ads that reach people that were interested but had yet to buy.”
Then there’s Suann Song, founder and creative designer of Appointed, a paper goods company based in Washington, D.C. A designer at heart, Suann was inspired by paper she came across in her travels and decided to create her own line in 2015. The company started on Instagram by building awareness for its Kickstarter campaign. Most recently, to celebrate its second birthday, Appointed posted a product exclusive on Instagram using a multi-image post and then selected the best performing creative for an ad, nearly selling out the product. Appointed now offers more than 50 products and is available in 300 stores. “Of all the tools we use, Instagram’s been instrumental in everything we do,” says Song, “and Instagram will play an important part in how we double our revenue this year.”
Deepening the relationship between people and businesses
This year we plan to do more to help people meaningfully connect with businesses they care about on Instagram. We’re starting with more insights on stories, posts saved, and multi-post images so businesses like Matchaeologist, a luxury matcha brand, can continue to gain perspective on its followers. Matchaeologist founders shared, “Insights have given us a new perspective on our followers – we thought many were based in the UK but found a significant number are in Hong Kong and Taiwan. We now post our content earlier so we can catch people before they go to bed. As a result, we’ve seen an increase in engagement and sales from those regions, helping us take our business to more people around the world.” And it’s more than just insights that is helping the business… the company is also seeing a lot of people contact them through their profile. “Since switching to a business profile on Instagram, the number of people contacting us directly has increased; by phone, on email and via direct message.”
To help Matchaeolgist, along with millions of other businesses all around the world, we plan to continue evolving Instagram business profiles. For example, we’ll roll out the ability to book a service with a business directly from their profile later this year.
View a preview of our booking feature below:
Video created by origami artist and Instagrammer @white_onrice.